A quick look at what we do and what we discussed — ahead of our May 28th call.
We handle lead follow-up, appointment reminders, and post-service nurture via text. Automatically. From the local number clients already recognize.
Brand voice, message rules, and campaign calendars live at the corporate level. Franchisees get a simple inbox. No off-brand surprises.
Incoming texts are prioritised by revenue potential using AI. Operators with 4 minutes before the next client know exactly which message to answer first.
Some franchisees are taking days to follow up. At $1,100/package and 2,400 leads/month, slow response is the single biggest revenue leak in the network.
PocketSuite just opened its API. Quo has an open API. You're on HubSpot Enterprise. Voxie connects to all three. There's no greenfield build here.
Automated sequences handle lead engagement, eval reminders, no-show recovery, and post-graduation follow-up. Operators stay on the floor.
Five moments. One platform handling all of them.
Current conversion: 34% lead-to-package. At a 15% lift (conservative for SMS automation), that's ~122 additional packages/month across the brand. At $1,100 avg value — $1.6M in annual revenue impact.